Toll Free (419) 772-2500

Guest Safety

The Inn at ONU is consistently monitoring the COVID-19 situation and is taking steps to ensure the well-being and safety of our guests. We recognize that travel may not be your first priority at this time; however, whether you need a place to stay tomorrow or well into the future, we put the health and safety of our guests first and foremost.

We understand the ever-changing needs of the traveler in these unprecedented times and will not penalize anyone needing to change their plans.

Along with ONU, we are closely monitoring the decisions of the World Health Organization (WHO), the Centers for Disease Control (CDC), as well as our local and state health agencies for the latest in developments and decisions. In the meantime, our team is taking specific and thorough cleaning measures for our guest rooms and common areas.

Public Spaces – In the main lobby, public spaces and high-traffic areas; we are going above and beyond our normal protocols. Our dedicated staff members are cleaning surfaces with increased frequency and recommended cleaning agents.

Dining – Take out is available for your convenience.  In our dining rooms and garden courtyard, we maintain social distancing by placing tables 6 feet apart.  The maximum number of people seated together is 10. For updated dining hours, including our Thursday-Saturday evening dinner club, please call 419/772-4101. 

Events – All social distancing and sanitizing guidelines are being addressed and practiced accordingly for each event/meeting. For more information or to discuss planning your future event/meeting, please contact our Event Professionals by phone 419-772-4112 or by email

Hand Sanitizer - Hand sanitizing stations are offered at the hotel entrance, the front desk, and meeting spaces.

Social Distancing - Signage in public spaces reminds our guests to maintain social distancing. Our furniture has been arranged to promote social distancing. 

Guest Rooms – We have elevated our rigorous protocols and continue to thoroughly clean all surfaces with recommended disinfectants.

Hotel Staff – All hotel staff wear masks and have also undergone extensive training procedures to elevate our sanitizing measures. Team members are screened before each shift when reporting for work.

Face Coverings - Guests are asked to wear a face covering in public spaces.  Your face mask may be removed in the privacy of your guest room or while enjoying purchased food and beverage in our designated dining spaces.

Our thoughts go out to each of you. The Inn is here for you - today, tomorrow and the days to come.